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Privacy Policy

This Privacy Policy (“Privacy Policy”) sets out how My Therapist Kelsey, LLC uses and protects any information that you (referred to as “you” or “your”) provide when accessing, browsing, submitting information on, or otherwise utilizing the Website, my


My Therapist Kelsey, LLC is committed to ensuring that your privacy is protected. Any personal identifying information (hereinafter referred to as “Personal Information” and defined below) you provide when using the Website will only be used in accordance with this Privacy Policy. This Privacy Policy describes the type of information we may collect from you or that you may provide when using the Website, as well as our practices for collecting, using, keeping, protecting, and/or disclosing any Personal Information.




What Personal Information is Collected?


When browsing, engaging with, or otherwise using the Website; viewing or purchasing My Therapist Kelsey, LLC’s services, as defined in the Terms (the “Services”); contacting My Therapist Kelsey, LLC or otherwise conducting any other activity on the Website, you may be asked to enter Personal Information, which may include, but are not limited to:


  • Contact Information: name, e-mail, postal address, telephone number, contact information, or any other similar information.

  • Identification and Demographics: date of birth, gender, nationality, ethnicity, interests, lifestyle information, photos, social media credentials, contacts, or referrals.

  • Transactional:  billing address, payment information, and debit/ credit card information associated with your EHR account, as well as other third-party payment platforms, such as PayPal, Amazon Pay, Apple Pay and Google Pay.

  • Customer Content: photos, videos, reviews, and other information or content you may submit, such as comments on the Website, other online forums, and social media platforms.

  • Research and Feedback: reviews, comments, and other feedback that you submit through the Website, social media platforms, e-mail, over the phone, or by mail.

  • Device Information and Identifiers: IP addresses, cookie IDs, browser types and language, operating systems, platform type, and device type.

  • Connection and Usage: domain names, browsing activity, scrolling and keystroke activity, advertisements, Services, or other content viewed and the duration of viewing, forms, or fields you complete or partially complete, search terms, whether you open an e-mail, quality of the Website, and interaction with the content, logs, and other similar information. If these events occur while you are offline, they may be logged and uploaded when you next connect.

  • Geolocation: city, state, and ZIP code associated with your IP address or derived through Wi-Fi.

  • Social Media Information: if you interact with us through a third party platform (hereinafter referred to as “Third Party Platform(s)” and defined below) using your social media credentials, then depending on your social media settings, we may have access to your information from that particular social network such as your name, e-mail address, contact information, location, social networking ID, current city, your comments, and the people and other businesses you follow.

  • Additional Information: any additional information you provide directly through the Website or through your participation, support request, social networking, or any other communication.

When is Personal Information Collected?

Generally, you are not under any statutory or contractual obligation to provide any Personal Information; however, certain Personal Information may be automatically collected in order for you to use the Website and purchase the Services.


My Therapist Kelsey, LLC collects information from you when you access or otherwise use the Website; contact us regarding the Services; fill out an online form; or otherwise enter any information on the Website or social media platforms which may include, but are not limited to, Facebook, Instagram, Twitter, YouTube, Pinterest, or other third party applications (together the “Third Party Platforms”).


How Do You Get My Consent?


When you provide any Personal Information through the Website, verify, or change your contact information and/or transactional details; complete a contact form; purchase  the Services, or anything of the like, you are automatically consenting to the collection, storage, and use of that Personal Information for your benefit to improve the Website and Services.


If My Therapist Kelsey, LLC asks for your Personal Information for any other reason, it will either: (a) ask directly for your express consent; or (b) provide you with an opportunity to say no or otherwise decline by contacting My Therapist Kelsey, LLC directly.


How do I Withdraw My Consent?


You may withdraw your consent for the continued collection, use, or disclosure of your Personal Information at any time by contacting My Therapist Kelsey, LLC directly. My Therapist Kelsey, LLC reserves the right to retain any previously collected Personal Information for the purposes of resolving any disputes, tracking orders, and/or  obtaining and analyzing its aggregated data analytics.


How is My Personal Information Used?


My Therapist Kelsey, LLC may use your Personal Information in any of the following ways:


  • To provide, maintain, and improve the Website and Services, features, content, and any bundles available through the Website.

  • To enable you to enjoy and easily navigate the Website.

  • To better personalize your experience on the Website and understand your needs and interests.

  • To fulfill requests or respond to your questions and comments.

  • To provide you with announcements, notifications, advertisements, and other communications such as electronic newsletters, promotional emails, discounted packages, or similar messaging related to your interests, the Website, and the Services.

  • To quickly process your transactions.

  • To investigate and help prevent security issues, abuse, or violations of law.

  • To display content you generate, such as videos, photos, audio, and comments on the Website or on Third Party Platforms.

  • To comply with all relevant laws, regulations, and ethical business conduct.


How is My Personal Information Protected?


My Therapist Kelsey, LLC takes the security of your Personal Information very seriously and implements a variety of security measures when you use the Website, purchase the Services, or otherwise provide your Personal Information. Your Personal Information is accessible only to a limited number of persons who have the authority to access it, including but not limited to, contractors or agents that we may employ to perform tasks, fix bugs, and/or monitor the Website on its behalf.


Do We Collect Information From Minors?


My Therapist Kelsey, LLC does not want to, and does not knowingly, collect any data from individuals under the age of eighteen (18). If we learn that we have collected any such data without the supervision of a parent or legal guardian, we will take all reasonable measures to delete such information and will not use it for any purposes.


How Do I Opt-out, Remove, or Modify Any Personal Information I Have Provided?


You can request to have your Personal Information removed by contacting My Therapist Kelsey, LLC directly. Please note that we may retain certain relevant information for record keeping purposes, which includes but is not limited to information regarding sales transactions or that is otherwise needed to complete any ongoing and/or pending transactions affiliated with the EHR platform.


Acceptance of Terms


Through using the Website, you hereby accept this Privacy Policy and each of the terms and conditions stipulated herein. If you are not in agreement with this Privacy Policy, you should refrain from any further use of the Website. Your continued use of the Website, following the posting of any updates or changes to this Privacy Policy, shall indicate your acceptance of such changes.


Limitation of Liability


You acknowledge and agree that to the fullest extent allowed by applicable law, under no circumstances will you hold My Therapist Kelsey, LLC liable for consequential, indirect, incidental, special, exemplary, punitive, or enhanced damages that are caused or alleged to be caused in connection with your use of the Website or the Services. For clarity, under no circumstances will you hold My Therapist Kelsey, LLC liable for any damages caused by or related to the Website and/or your purchase or use of the Services.


Does the Website Use 'Cookies'?


Yes. My Therapist Kelsey, LLC and its service providers and other third parties use cookies and similar technologies (e.g., HTTP cookies, HTML 5, flash local storage cookies, web beacons, GIFs, embedded scripts, ETags/cache browsers, and software development kits) to recognize you on, off, and across your devices. Cookies are small data files transferred to your computer's hard drive through your web browser and/or your device that enables My Therapist Kelsey, LLC 's systems to recognize your browser or device to capture and remember certain information.


There are a few different categories of cookies, including:


  • Essential: These cookies are necessary to provide you with Services available through the Website and enable you to use the features available on the Website. They help authenticate users and prevent fraudulent use of accounts and Personal Information.

  • Functional: These cookies are required for the Website to function efficiently and are thus always enabled. These include cookies that allow you to be remembered as you explore the Website. These are typically used during the checkout process, as well as during security issues, and when conforming with regulations.

  • Performance: These cookies allow us to improve the Website by tracking you Website usage. These cookies may improve the speed with which we can process your requests and remember any particular preferences you may have selected in connection with your use of the Website.

  • Social Media & Advertising: These cookies offer the potential to connect you to your social networks and share content and information from the Website through social media. Advertising cookies collect information to help better tailor advertisements to your interests. These cookies may involve the processing of your personal data.


Cookies Are Used To:


  • Recognize your browser and/or device;

  • Track metrics and understand your Website preferences based on your previous or current activity;

  • Save your Website preferences for future visits; and

  • Compile aggregate data about traffic and interactions on the Website in order to offer a better user experience, as well as improved features, content, and Services in the future. We may also use trusted third party service providers that track this information on its behalf.


My Therapist Kelsey, LLC and its third party partners and vendors, like the EHR platform, may also use tracking technologies, such as cookies, pixels, and web beacons to collect and store information about you when you use or interact with the Website; purchase the Services; and/or engage with marketing communications, advertising content and/or third party websites in order to provide you with targeted advertising based on your browsing activities and interests. These third parties automatically receive your IP address or mobile device identifier when you access the Website or third party websites. They may also use tracking technologies to measure the effectiveness of advertisements or other features; personalize the advertising content; and serve you advertisements that are relevant to your regional location.  We may also use information collected using third party cookies and beacons to provide you with advertisements, features, and other content.


You can opt-out of targeted advertising by visiting the following pages: 



Can I Disable Cookies and Still Use the Website and/or the Services?


Your browser can assist you in managing and setting up your cookie preferences. You can choose to have your computer or device warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser or the settings of each individual device you use. There are also general resources for opting out of interest-based advertising available on the Network Advertising Initiative and the Digital Advertising Alliance’s websites.


If you choose to disable cookies, you will still be able to access the Website. However, please note that by disabling cookies, some features on the Website may be disabled. Disabling cookies may also affect your experience by decreasing the Website’s efficiency or causing it to not function properly.

If you would like to delete or have your browser refuse cookies, please visit the following help page associated with your browser:



How is My Personal Information Shared and Disclosed?


My Therapist Kelsey, LLC may share and disclose your Personal Information for the following reasons:


  • Customer Instructions: You can determine your own policy for sharing and disclosing your Personal Information on the Website. We do not control how you may choose to share or disclose your Personal Information. We will share and disclose your Personal Information in accordance with your engagement and instructions. 


  • Compliance With Applicable Law: We may release your Personal Information under certain circumstances where we believe it is appropriate to comply with any law, regulation, or legal process; enforce its policies; and/or protect others’ right, property, or safety. We may be required to disclose your Personal Information if required by law or in response to a valid request by a public authority (e.g., a court or governmental agency).  


  • To Enforce Our Rights, Prevent Fraud, and for Safety: To protect and defend the rights, property, or safety of My Therapist Kelsey, LLC or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud or security issues.


  • Third Party and Other Disclosures of Personal Information: We may share your non-private or Personal Information with Third Party Platforms, companies, advertisers, social networks, service providers, research and management companies, search engines, law enforcement, hosting partners, and any other party who assists in operating the Website, providing and shipping Services, or otherwise servicing you. If we are involved in a merger, collaboration, or acquisition, your Personal Information may be transferred. However, we will provide you with notice before your Personal Information is transferred and becomes subject to a different privacy policy.


  • With Consent: We may share Personal Information with others when it has consent to do so.


Retention of Your Personal Information


My Therapist Kelsey, LLC will retain your Personal Information only for as long as is necessary to achieve the purposes set out herein, including providing the Services, complying with legal obligations, resolving disputes, completing audits, and/or enforcing its agreements and policies.


Third Party Links


Occasionally, at its discretion, My Therapist Kelsey, LLC may include or offer outside third party advertisements, resources, or other Services and services on the Website (“Third Party Links”). These Third Party Links are governed by separate and independent privacy policies. Therefore, we have no responsibility or liability for the content and activities of these Third Party Links. Nonetheless, My Therapist Kelsey, LLC seeks to protect the integrity of the Website and welcomes feedback about these Third Party Links.


Behavioral Advertising


As described herein, My Therapist Kelsey, LLC may use your Personal Information to provide you with targeted advertisements or marketing communications from other businesses. For more information about how targeted advertising works, please visit the Network Advertising Initiative’s educational page at:


Communications; SMS, E-mails, and Calls


You consent to receiving communications, including but not limited to, e-mails, text messages, and calls regarding the Website or Services, updates to the Website, advertisements and marketing promotions, and any other relevant information. You agree to provide true, accurate, and current Personal Information. Your engagement with the Website may be shared with others in accordance with our Privacy Policy and Terms.


Changes to this Privacy Policy


My Therapist Kelsey, LLC is constantly aiming to improve its Website and Services. Therefore, this Privacy Policy may be amended from time to time a our discretion. My Therapist Kelsey, LLC reserves the right to modify or update this Privacy Policy at any time. It is your responsibility to review this Privacy Policy frequently for any updates that may occur. Changes and clarifications will take effect immediately upon their posting to the Website. If we make any material changes to this Privacy Policy, we will notify you here.


If you have any questions regarding this Privacy Policy or if you want to verify, modify, receive, suspend, or delete your Personal Information, you can reach My Therapist Kelsey, LLC directly using the contact information below:


My Therapist Kelsey, LLC


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